Protecting sensitive information is critical, especially for organizations that handle a vast amount of personal data. Recently, a virtual care management service provider, faced a significant security breach when a laptop containing protected health information was stolen. Despite the laptop being password-protected, the lack of encryption left 1,880 patients’ data vulnerable. This incident highlights the pressing need for robust data security measures—something that could have been effectively addressed with the implementation of Opal Lock. A Case of Insufficient Security On March 13, 2024, an employee’s laptop was stolen while they were traveling on public transport. Although the laptop was password-protected, it was not encrypted, leaving sensitive patient information exposed. The